Shipping policy
Shipping Policy
At NYXORIAN, we aim to process and ship orders as quickly as possible.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Estimated Delivery Times
United States: 7–15 business days
European Union: 7–15 business days
United Kingdom: 7–15 business days
Rest of the world: 10–20 business days
Please note that delivery times are estimates and may vary depending on the destination country, customs processing, courier delays, or high-demand periods.
Shipping Cost
We currently offer free worldwide shipping unless stated otherwise at checkout.
Order Tracking
Once your order has been shipped, you may receive a tracking number by email. Tracking updates may take a few days to appear after dispatch.
Customs, Duties & Taxes
Customers are responsible for any customs fees, import duties, taxes, or additional charges that may apply in their country. These charges are not controlled by NYXORIAN.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery window, please contact us at support@nyxorian.com and we will help investigate the issue.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing an order. NYXORIAN is not responsible for orders shipped to an incorrect address provided by the customer.